Counseling Center · Hampton Roads, Virginia
Find steady groundafter life's storms.
Compassionate, clinically grounded counseling for individuals, couples, and families — a safe, restorative place to heal, grow, and become whole again.
- Veteran-Owned & Led
- In-Person · Norfolk & Newport News
- Telehealth Across Virginia
- Most Major Insurance Accepted
Welcome to the Pointe
Helping people heal — without losing their humanity.
Restoration Pointe Counseling Center exists to provide compassionate, authentic, and clinically excellent mental health care. We walk alongside people through life's storms — creating a safe, restorative, and nonjudgmental space where emotional, mental, relational, and, when welcomed, spiritual healing can take place.
Whether you are navigating anxiety, depression, trauma, grief, or a season of change, you don't have to weather it alone. Here, you will be seen, heard, and supported — with truth, compassion, professionalism, and integrity.
- Hope in the Storm
- Truth in the Journey
- Restoration in the Pointe
How We Can Help
Care for every season of the journey.
Evidence-based, whole-person counseling for children (6+), teens, adults, elders, couples, and families.
Anxiety & Stress
Quiet the constant worry, calm the body, and build skills for peace you can actually carry with you.
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Depression
Rediscover light, energy, and meaning when everything feels heavy — one steady step at a time.
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Trauma & PTSD
Gentle, evidence-based care for healing what the storm left behind — at a pace that honors your story.
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Grief & Loss
Space to mourn honestly, find your footing again, and learn to carry love forward.
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Couples & Families
Rebuild trust, communication, and connection — strengthening the relationships that matter most.
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Children & Teens
Steady support for young hearts (ages 6+) navigating big emotions, school, and growing up.
Learn moreAlso supporting life transitions, self-esteem, women's issues, parenting, anger management, military & veteran life — and faith-integrated counseling, always and only when welcomed.
“Restoration, transformation, and healing are possible. So come.”— Alicia M. Rincones · Founder, MA, LPC, NCC
A Heart for Restoration
Alicia M. Rincones
Founder & CEO · MA, LPC, NCC · U.S. Navy Veteran
Alicia is a Licensed Professional Counselor, clergywoman, author, public speaker, and disabled U.S. Navy veteran who has called Virginia home since 2001. During her military service at Naval Station Norfolk, she served as a military police officer — an experience that shaped her passion for helping people navigate difficult seasons with resilience, compassion, and strength.
Known for her authentic, honest, and deeply compassionate approach, Alicia walks the hard road of restoration with her clients — believing healing involves the whole person: emotionally, mentally, relationally, and spiritually. She is especially committed to serving veterans, families, and underserved communities across Hampton Roads.
- Licensed Professional Counselor
- National Certified Counselor
- U.S. Navy Veteran
- Author & Speaker
Getting Started
Three steps toward steadier ground.
Reaching out is often the hardest part. We've made everything after that simple.
Reach out
Call (757) 735-5958 or send a message for a free consultation. No pressure — just a conversation to see if we're the right fit.
Get matched & scheduled
We'll align on your goals and find a time that works — in person in Norfolk or Newport News, or by secure telehealth anywhere in Virginia.
Begin your restoration
Sessions tailored to you, drawing from CBT, ACT, IFS, mindfulness, and more — whatever serves the season you're in.
Investment in You
Begin with a free consultation.
Every journey starts with a conversation. Prospective clients are warmly invited to a free consultation — a no-pressure chance to ask questions, share what brings you here, and see if we're the right fit. We'll talk through fees openly so you can make the decision that's right for you.
Free consultation for all prospective clients.
Insurance
We accept most major plans.
- Aetna
- Anthem
- Anthem HealthKeepers
- Blue Cross
- Magellan
- Medicaid
- Sentara Health Plans
- TRICARE
- UnitedHealthcare | UBH
- Virginia Premier
Don't see your plan? Contact us — we're happy to verify your coverage before your first session.
Where to Find Us
Two harbors, one mission.
Newport News Office
11815 Fountain Way, Suite 300
Newport News, VA 23606
Phone: (757) 735-5958
Get DirectionsCan't make it in person? Secure telehealth sessions are available to clients anywhere in Virginia.
The Lighthouse Library
Resources for the journey — growing soon.
Worksheets & Tools
Practical emotional-wellness tools you can use between sessions — and share with the people you love.
Devotionals & Reflections
Encouragement for the spirit, for those who welcome faith as part of their healing journey.
Blog & Community
Honest writing on mental health, restoration, and life after the storm — from Alicia's desk to yours.
The storm is real. So is the way through.
Take the first step today — a free, no-pressure consultation to talk about where you are and where you'd like to be.
In crisis? This website is not monitored 24/7 and does not provide emergency services. If you or someone you love is experiencing a mental health emergency, please call or text 988 (Suicide & Crisis Lifeline) or call 911 immediately.